The technology you need to bring your ideas to reality

FAQ

FAQ

Who is Teamscal?

What can you help me with?
With whatever we can. Whether it’s preparing a cost analysis, establishing team roles, or creating roadmaps. What about defining business goals, key business values, target users, main features, and prioritising them all? Or, perhaps it’s improving your business strategies and digital transformations. We’ve been doing this stuff for years, so let us help you move faster along with it all.

We can identify similar projects already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frames, establishing project status and preparing project estimation. We have built prototypes, full-scale production software, provided support, maintenance and scaling.

We'll be happy to outline project specifications, prepare wireframes, details concerning integrations with external services, API documentation, or any required features list.

In terms of project development we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles.

We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.
What do I need to know before contacting you?
Well, the most important thing to know before contacting us is what you want to accomplish. Ask yourself, “Why do I need this software? Is there a better solution available, or What’s on the market that can help us do…?”

Having a clear vision in mind is crucial when discussing tech needs. You don't want to spend many months developing something without being sure it will solve your challenges. If you have no experience in app development feel free to talk to our senior guy anyway. He’s great to chat nerdy stuff with.
What does Teamscal do?
We provide leadership and business growth through technology. Teamscal works closely with its clients to provide a digital transformation that will turn ideas into reality. We not only build and implement solutions where necessary, but also help our clients understand how to instigate better structures and support mechanisms that will ensure they remain competitive for many years to come.
Where are we based?
Teamscal is primarily based in Australia with an office located on the Gold Coast, Queensland. We also have a satellite office located in Ho Chi Minh City, Vietnam, where we leverage an enormous and emerging talent pool of young people who just love building technology. From time to time, we also utilise different resources from a variety of locations around the world as part of our established network.
How can you help me?
Is your business competitive enough within the industry that you operate in? Are you getting enough out of the available technology or do you have additional ideas that could help improve your business structures? Teamscal understands today’s technology and the impact it can have on your business tomorrow.

Whether it’s preparing a cost analysis, establishing team roles, creating roadmaps, or defining business goals, key business values, target users, main features, and prioritising them into a deliverable plan. We can help you find technology that is already active on the market to benchmark against, or we can assist you with building something new.

We also assist in creating user personas, mock-ups, user stories, time frames, establishing a project status and preparing project estimations. We'll be happy to outline any project specifications, prepare wireframes, details concerning integrations with external services, etc., and generally assist your team in navigating through a digital transformation.

We have decades of experience helping businesses build world-changing products. Whether through prototyping, project management, branding or business optimisation, we develop scalable technological solutions.

We are passionate about delivering outstanding customer service, and doing whatever it takes to find the right solution for your business, and we strongly believe that innovative technology is a way to solve your everyday business challenges.
How do I create a product with Teamscal?
It all starts with ideas, and when you have an idea on how to improve your business through technology, contact us by our online form, e-mail or phone. We'll arrange a suitable time to catch up and just listen to what you have. When we understand things correctly, we’ll arrange another time to talk it over with your team and provide some solutions.

Just be sure to prepare as much info about your idea as possible, even if you don’t understand the technological jargon. We’ll help you navigate a way through the overall process and provide next-step guidelines on how best to move forward. 
How do we work with our clients as part of their team?
The interesting thing about Teamscal, is that we aim to become an extension of your team, no matter what you currently have or don’t have. So, you’re already part of our team once you become a client, and a very important team member at that. Once we have a clear direction and plans laid out for all to agree on, we then set in place the missing pieces and help you manage it all until it reaches a state where you have everything you need to continue moving forward.
Why is Teamscal different?
We don’t just build Apps and websites and stuff like that. We provide legitimate business solutions through whatever technological means necessary. We don’t just fix your existing system and we don’t just help you navigate your way through some new software integration. We provide end-to-end scalability from idea to delivery, maintenance and support, in order to ensure that your business is able to digitally transform without requiring something else. For a more comprehensive list of technologies we enjoy playing with, head over to our Services page for further reading.
What are the main industries we serve?
Well, the industries that we love to work with especially, and have served in the past are, but not limited to:
  • Real Estate
  • Recruitment
  • Hospitality
  • Travel
  • Transport
  • Outsourcing
  • Healthcare
  • Technology
If your business is in a different industry to what you see here, and you have an idea, then make time to chat with us and let’s explore what can be achieved together.
What are the costs of setting up software development?
The costs always depend on many factors as you can appreciate, and it’s best not to think about what the costs are to set up some development. Rather, ask yourself, what are the costs to digitally transform my business to become a major competitor with the industry that I operate in.

We don’t charge for the initial consultation and discussion that will help us understand your circumstances and report back to you with a solution. Any solutions that we do provide will be in consideration of your proposed budget. It is at this point in the discussion that you will understand the true costs. 

How do we operate?

How do we assure privacy and confidentiality?

Confidentiality on all fronts is significantly important to us. We simply cannot understate this enough. If you do not have an NDA or Confidentiality Agreement prepared, we will get one prepared for you.

All of our employees are bound by company Confidentiality and Non-Disclosure clauses that they also understand the importance of.

We also include in this same matter, Intellectual Property Compliance Agreements to ensure the confidentiality and full transfer of ownership of the intellectual property where required to do so. If you are not completely sure about this, please raise the matter in our next discussion and we can explore this together to ensure that you are comfortable in moving forward.

What guarantees are offered?

Guarantees are difficult in an agile working environment when requirements can change and shift often. However, at every point possible, we aim to provide you with one simple and basic guarantee, and that is to deliver a product and level of service that you expect from us.

a. How do you guarantee product quality?

With the structures we have put in place, each stage of development is tested against certain benchmarks that have been previously identified in the architecture stage. This ensures that all stages of development remain on track in accordance with your desired plan.

b. What can you do if you’re not satisfied with work?
If there is something that you’re not satisfied with, then simply bring it to our attention and let’s discuss it together. We always want to ensure that our level of service surpasses your expectations, and that you’re getting value for money.

If a specific problem caused by us has been identified, we will do all that is possible to rectify the issue in a timely manner as to ensure that the overall project is not jeopardised in any way. We take responsibility for the services we provide.

What control do I have over project development?

In actual fact, you will have as much control as you care to have. Essentially, it is your product we are assisting with. We have an experienced Project Manager who will work very closely with you in constant communication, where required to do so, to ensure you are fully aware of each stage of proceedings, and that your voice is being heard.

In addition to that, we expect that you would be suitably represented in each scheduled meeting in order to maintain that overall control over each cycle of development and provide input along the way.

How will Teamscal support me?

We don’t just provide you with support during a build stage. At Teamscal, we prefer to assess the overall strategy of a product and determine what levels of support you are going to require at a specific point of delivery. Then we can provide you with budget-centric solutions to ensure that your business remains stable both during and after any transformation period.

How long does it take to start my product development?

Let’s be honest together, things can move a little slowly in the beginning as discussions take place, strategies are built and solutions are explored. However, once we move past this important phase of development, things really start to accelerate and the excitement grows with each stage of completion.

In most cases, we can move as quickly as you, and so those early stages largely depend on your availability as we dedicate our time once we’re fully engaged as your provider.

What software development methodologies does Teamscal use?

Our development and software testing processes are running while adhering to highly effective methodologies that include Agile, Scrum, DevOps, and other methodologies to meet the highest KPIs for your project. 

So, what that really means is that we are highly organised, transparent, held accountable and about to shift left and right through the various stages in accordance with your needs. Each cycle of development is measurable and reported as required.

General Questions

What is Digital Transformation?

Digital transformation is an organisational change of approach, which leads to more agile and data-driven decision making, as well as optimising and digitising your core business processes.

The purpose is to work better and more effectively while providing more value to your customers at the same time. To help you achieve this we combine the latest and most suitable technology, product development and business skills.

You receive a market analysis regarding the latest technological trends occurring in a particular line of business as well as innovative digital product conceptualisations and prototypes that will help validate those concepts and evaluate risk.

What are software outsourcing services?

Software Outsourcing Services is the practice of engaging skilled personnel with the relevant expertise for a specific project, from a third party vendor, to undertake a specialised area of development or business practices required for that project.

At Teamscal, we have developed a vast international network of resources, through strong relationships, whereby we can source a variety of skill sets necessary to assist with a particular task.

What are the advantages of outsourcing our project to your team?

Let’s look at just a few important reason that can significantly benefit your business:


a. You will have more time to focus on the development of your business
Outsourcing your projects to us will inevitably provide you with increased time to focus on growing your company while we carry out our services in the most efficient way for your business, without the need to involve you too much during the process.

b. Highly Professional Development Team
Clearly this is not our first rodeo. After servicing clients from various parts of the world for almost a decade, our leadership team have learnt how to provide the type of environment you can rely upon, and feel comfortable working with. Additionally, we are very particular about the development of our employees, and help them in a variety of ways to improve their skill sets, industry knowledge and application.

c. We are Customer-centric in our approach to software development
These days almost anyone can provide software development services. But how many of them have the leadership skills to really understand your business model and the direction in which you are wanting to go?

We don’t just build tech, we build relationships and solutions that help to build businesses.

d. Budget-conscious Solutions
Finances are important to every business, and we are no different. However, finding the right technology solution is not just about what we can provide, but what we can provide in accordance with your budget. There are no winners when you are forced to pay for a solution that you cannot afford. It simply means that someone hasn’t done their job correctly. Listening to your ideas and concerns must include the topic of ‘Budget’ in order for the right solutions to be considered.

e. Cost Transparency
Our transparency with regards to costs throughout the development journey means that you can maintain the necessary control you need. With transparency and accountability, you can feel more at ease with how your money is being spent, and get excited about the future outcomes this will all lead to.

How to develop a digital transformation strategy?

It always starts with identifying any deficiencies within your existing business practices that are affecting areas such as market growth, improved customer behaviours, increased competitive advantage, and general operational practices.

A Digital Transformation Strategy is a plan of action describing how a business should strategically reposition itself with the use of technology and improved practices. As customer habits change, so should the way your business operates. This often requires innovation, a change in operating and business models and leverage emerging technology.

At Teamscal, we understand business as well as technology. Building a successful strategy requires listening to your story; careful research of your industry and competitors; prioritising all digital initiatives; developing a delivery plan; assessing everything in accordance with your budget; and outlining a resource plan that, together, will ensure the right outcomes for your business.

How to white label SaaS Products?

White-labeling services for SaaS products have become very popular over the past decade. When done correctly, an entire brand can be built around a SaaS white-label product. Customisable solutions for your SaaS tech can lower costs, save time, and create that branded look your business needs to stand out.

Once you’ve decided the direction your company is going to take, and you’re indeed going with a white-label product, you’ll need to book some time with our leadership team to discuss how we can help you achieve your goals. Teamscal will discuss a full strategy from idea to full-scale production, delivery and on-going support, to ensure you have a product that your business can leverage and profit from. 

 

How to optimise a process?

Optimising business processes offers several benefits that can help businesses stay afloat in a wave of change. Teamscal has helped many clients improve and optimise their existing processes whether through the use of technology and automation, or simply providing a review of existing processes with relevant recommendations.

It all starts with identifying four primary steps being: Identify, Analize, Implement, and Monitor. Our consultants will instigate effective collaboration between relevant parties in order to help drive processes towards maximum efficiency and identify suitable technology that can help to automate certain processes where possible. 

 

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